⚝
One Hat Cyber Team
⚝
Your IP:
216.73.216.23
Server IP:
178.33.27.10
Server:
Linux cpanel.dev-unit.com 3.10.0-1160.108.1.el7.x86_64 #1 SMP Thu Jan 25 16:17:31 UTC 2024 x86_64
Server Software:
Apache/2.4.57 (Unix) OpenSSL/1.0.2k-fips
PHP Version:
8.2.11
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Dir :
~
/
usr
/
local
/
src
/
netdata
/
health
/
guides
/
vcsa
/
View File Name :
vcsa_software_updates_health.md
### Understand the alert The `vcsa_software_updates_health` alert monitors the software updates availability status for a VMware vCenter Server Appliance (VCSA). The alert can have different statuses depending on the software updates state, with critical indicating that security updates are available. ### Troubleshoot the alert Follow these troubleshooting steps according to the alert status: 1. **Critical (security updates available):** - Access the vCenter Server Appliance Management Interface (VAMI) by browsing to `https://<vcsa-address>:5480`. - Log in with the appropriate user credentials (typically `root` user). - Click on the `Update` menu item. - Review the available patches and updates, especially those related to security. - Click `Stage and Install` to download and install the security updates. - Monitor the progress of the update installation and, if needed, address any issues that might occur during the process. 2. **Warning (error retrieving information on software updates):** - Access the vCenter Server Appliance Management Interface (VAMI) by browsing to `https://<vcsa-address>:5480`. - Log in with the appropriate user credentials (typically `root` user). - Click on the `Update` menu item. - Check for any error messages in the `Update` section. - Ensure that the VCSA has access to the internet and can reach the VMware update repositories. - Verify that there are no issues with the system time or SSL certificates. - If the issue persists, consider searching for relevant information in the VMware Knowledge Base or contacting VMware Support. 3. **Clear (no updates available, non-security updates available, or unknown status):** - No immediate action is required. However, it's a good practice to periodically check for updates to ensure the VMware vCenter Server Appliance remains up-to-date and secure. ### Useful resources 1. [VMware vCenter Server Appliance Management](https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.vsphere.vcenter.configuration.doc/GUID-52AF3379-8D78-437F-96EF-25D1A1100BEE.html) 2. [VMware Knowledge Base](https://kb.vmware.com/)